Marriott's Frenchman's Cove

Everything you need for a relaxing vacation is in one place, the pool, beach, bar, convenience shop, and casual restaurant with good food.

We have been owners at the Cove since 2008 & always look forward to our 2 week stay in March. The villas are spacious & well appointed. The beach is nice for snorkeling & soaking up the sun. Great addition of the beach bar service & tables on the dock. With the Westin now open access to their amenities is a plus. Love the spa! The ferry shuttle to town is a great convenience as town traffic can be heavy. Navigating around the cruise boats is easy; those heavy days I hang out on the beach. Always love seeing many of the same staff each year. Marvin makes my beach days a delight… I love him! He makes sure the beach looks great each morning!

Very nice experience overall at this property.

We arrived at 11 am (knowing the room would not be ready) and were checked in quickly. Soon, we were assigned a 2-bedroom unit in the St. John building, looking out to the roof of the lower building, with no ocean view. We brought up the issue within minutes after we entered the assigned unit. MVC offered to change rooms during our stay if rooms with a view were available and we pay an additional $120 cleaning fee. They said once you set foot in a room and then change rooms, the room needs to be cleaned. This means one would have to first pay MVC a $120 cleaning fee before complaining about an MVC-assigned unit, which may necessitate a change of rooms. However, how can anyone know if there are issues with a room without setting foot in a room? We also inquired about the assignment of rooms again during our stay. We were informed it was because we had not made a specific request in the “comment” section, wherever that is, for an ocean view when making the reservation. We have been MVC owners since 1994, and it has been our experience that MVC would give the best room available at check-in. Now, it seems that MVC has changed. When you book “Ocean Front” and do not ask for a high floor or room with a view, you get a lower floor room with no view by default. This change is particularly disappointing for any beach MVC property - who would ever prefer a no-view unit at a beach property? It would be interesting to see the rationale for this business practice. Sadly, we will not assume good service or goodwill anymore. That said, the rooms here were spacious, clean, and well-maintained. We did not see roaches as complained in other reviews. The 3-elevator trip to the pool was less of an issue for us. We ate three times at the eatery by the pool, and the food was decent. While the service was slow, the servers were friendly. We did not use the balconies (though oceanfront) since they offered no ocean views.

Felt like a holiday inn express… the pool was old and there were no chairs ever available. They didn’t clean at all besides a “tidy” every 3 days and the even forgot to give us fresh towels on day 3. It felt pretty gross. Room was spacious though. Bummed we didn’t stay at Westin or a house on St. John. It was a last minute plan… we also paid for ocean view and the pictures looked like you were walking out on patio looking at the water and nothing else. We were four buildings up and we could see mostly building and a little bit of water. It was very disheartening.

Great place!!